Frequently Asked Questions

Everything you need to know about our premium watch straps and services.

What materials are used in your NATO straps?

Our straps are crafted from high-grade ballistic nylon or premium top-grain leather, featuring 316L stainless steel hardware for maximum durability and corrosion resistance.

How do I choose the correct width for my watch?

You should measure the distance between the lugs of your watch head in millimeters. Most common sizes are 18mm, 20mm, and 22mm. If you are unsure, please consult your watch manufacturer's specifications.

Do you offer international shipping?

Yes, we ship our watch straps worldwide. Shipping costs and delivery times vary by destination and are calculated automatically at checkout.

What is your return policy?

We offer a 30-day return policy for all unworn and unmounted straps in their original packaging. Simply contact our support team to initiate a return or exchange.

Are your straps compatible with smartwatches like the Apple Watch?

Yes, our NATO straps can be used with smartwatches provided you have the appropriate lug adapters. We sell these adapters separately in various finishes to match your watch case.

How do I clean my nylon NATO strap?

Nylon straps are machine washable. We recommend placing them in a mesh laundry bag and washing on a cold cycle, then allowing them to air dry completely before re-attaching to your watch.